faq 2022

What are the COVID-19 Policies for Eyeo Festival?
In the interest of everyone’s safety, comfort and confidence during the festival all participants will be required to show proof of full vaccination against COVID-19 at check in. We will also accept proof of a negative COVID-19 test taken within 48 hours of arriving at the festival. This not intended to be a punitive measure but rather a supportive measure so all participants can fully enjoy their time and interactions during eyeo.

While this is the festival’s policy, we also have to adhere to the policies of the several venues we use during Eyeo as well as state and local regulations that may or may not change by June. At this time, our policy coincides with those policies. We will keep abreast of any changes and keep you informed if anything should change. As for mask requirements, we will follow venue requirements, local law and CDC recommendations and will send updates regarding that as we get closer to June.
What happens if the festival is cancelled?
We highly highly doubt that eyeo 2022 will have to be cancelled completely as in 2020 and 2021. We have several tools at our disposal to safely conduct the festival. If we do have to cancel the entire event we will offer refunds accordingly, as we did in 2020.

• We highly recommend getting travel/trip insurance when you book your trip to Minneapolis. In some circumstances this kind of insurance can also cover your event tickets.
• At present all of the 3rd party ‘event ticket’ insurance options we’ve looked at for individuals are not really sufficient in their coverage regarding COVID-19. We do recommend looking into options on your own. The festival does not offer any insurance.

I purchased my eyeo pass, now what?
We won’t mail you tickets. Just bring your email confirmation and ID to the festival registration area and we’ll be ready for you. Registration happens Tuesday, June 14th (starting at 7pm) at the Aria. If you want to attend the pre-festival workshops you need to register for each workshop individually. You don’t need to sign up for specific sessions during the festival. Daytime breakout talks are first come, first serve. Evening keynotes will have enough seats for all attendees.
I want to take all the workshops, they look great!
On Tuesday, June 14th we’ll be hosting several all day Pre-Festival Workshops. They require a separate, specific registration and they all happen at the same time, you gotta pick one.

The Code+ Summit also happens Tuesday, June 14th (9am-5pm) at a different location than the workshops (we’ll gather at the Minneapolis Central Library Downtown). So, it’s not possible to participate in the summit and a workshop either (unless you have the power to be in more than one place at a time, in which case we should talk).
I’m buying passes for colleagues
Great! Glad your team can join us. When you go to register you’ll be able to purchase up to three passes at a time. We’ll ask for details for each attendee, please complete this to the best of your ability as we’ll use this info for communicating key festival logistics as well as printing their name badge. If you don’t have all the details at the time of registration don’t sweat it, but do look at the Ticket Transfer question for your next steps.
Shoot! I can’t make it / Ticket Transfers
Eyeo passes are non-refundable but they are transferable. It’s up to you to find a new ticket holder.
TRANSFER REQUESTS MUST BE SUBMITTED BY MAY 13th, 2022. We’ll need the following details emailed to info@eyeofestival.com to complete the transfer.

EMAIL (used to make the ticket purchase) –

INFO WE NEED FOR NEW TICKET HOLDER (this is what will appear on their badge)
EMAIL (not listed on badge, just used for event updates)
TWITTER HANDLE (if you have one / want it on your badge)

Paypal won’t process my payment, what gives?
We only accept payments online via credit cards or paypal accounts. We use Eventbrite for registration and Paypal to process the transactions. NOTE!.. Using corporate cards with paypal can be an issue. American Express corporate cards in particular. Mismatched billing addresses/zip codes with business/corporate cards is a common trip up as well. Have an alternative card ready, or use a paypal account.